Frequently Asked Questions
Questions? Please check out our FAQ below. Please don't hesitate to call us at 800-681-4154 if you have additional questions or if you are interested in talking to someone from our sales team.
What are the different types of incentive cards that you offer?
We offer three kinds of cards, suited for various needs: Single load, multi-load, and virtual Card accounts. Please visit for more information or feel free to call us at 800-681-4154

How do reloadable cards work and do you offer them?
We offer physical and virtual reloadable cards which allow funds to be loaded on an ongoing basis. These are ideal for recognition, incentive and reward programs where you want to drive customer action.

Where can your incentive cards be used?
Anywhere Visa Debit Cards are accepted throughout the United States. These cards cannot be used internationally.

How much does your service cost?
Because we offer a dynamic range of services to suit different campaigns and needs, our prices vary. Please tell us a little bit about yourself, or just call us directly at 800-681-4154 for a quote.

What does your service cover?
We offer end-to-end support from set-up and design to execution, and reporting and analysis. These meaningful and cost-effective options are customized with your individual goals in mind.

What are the benefits of the incentive cards you offer compared to regular gift cards?
Although both types of cards keep track of a pre-paid value, gift cards have limitations around the locations that they can be used and the amount stored on the card. Incentive cards can be used anywhere Visa Debit Cards are accepted in the United States, can be reloaded to reward customer behavior and finally analyzed by the turnkey reporting and analysis tools we provide.

What are the timeframes associated with your service for both set-up and fulfillment?
Similar to our cost structure, timeframes vary based on the type of service you would like us to provide. Card fulfillment is generally completed within three to five business days.

Contact Us, or call us directly at 800-681-4154 so we can discuss your vision of the perfect customer incentive program.